New Launches
Our newest makeup must-have has arrived!
Lip Butter
Blush Balm
Founder's Favourites
Frequently Asked Questions
How long will my order take to arrive?
Orders are typically delivered within 2–3 business days.
For items marked as pre-order due to limited stock, please allow up to 30 days for delivery. Pre-order status will be clearly indicated on the product page.
Refunds and Exchanges
Due to the nature of our products being cosmetics, we do not accept refunds or exchanges.
However, if your item arrives faulty or damaged, please contact us within 7 days of receipt with clear photos, and we will be happy to assist with a replacement.
All sales are final unless the product is proven to be defective.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link.
You can click the link to see real-time updates on your shipment. If you haven’t received the email, please check your spam folder or contact our support team.
Do you offer international shipping?
We currently ship within Singapore and Malaysia only.
If you're interested in distribution opportunities in other countries, feel free to reach out to us at hello@ellecobeauty.com.
